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Their representatives are also involved in all finals, tracking and reporting on the fans’ journey throughout the event. This includes monitoring and observing matches, surveying supporters and delivering detailed reports including instances of best practice and recommendations on areas of improvement in relation to supporter experience. UEFA benefits from valuable insights from fan groups on matters relevant to supporters. In accordance with the Memorandum of Understanding signed between UEFA and FSE in January 2023, representatives from FSE have taken part in preparatory site visits to the host venues, contributing expertise and making recommendations, to ensure that the perspective of supporters is taken into consideration. UEFA has also had extensive and positive dialogue with fan groups, primarily through Football Supporters Europe (FSE) to further involve fans in the planning and execution of the finals. Benfica fans show their support prior to their UEFA Champions League match against Inter in April UEFA via Getty Images,
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